About Us
Our Mission
At Actify, our mission is to embody the values of caring in every aspect of our service, just as we do in our personal lives. We believe that the antidote to the increasingly challenging bureaucracy of healthcare is genuine care and compassion. As healthcare providers, we take ownership of our patients’ needs and partner with them to ensure they receive the care they deserve.
We empower every staff member to address and resolve our patients’ problems, regardless of their area of expertise. Because our team understands that when a patient is sick and unsure of what to do, it is our responsibility to guide and support them.
We maintain non-negotiable standards of care and accountability for our staff, ensuring that our patients receive the highest quality of service. We measure our success not only by the satisfaction of our patients but also by the long-term retention of our staff. We believe that creating a work environment that is fulfilling, enjoyable, and fosters personal growth is essential to achieving our mission.
We differentiate ourselves by taking full responsibility for our client’s welfare, ensuring that their questions are answered and their concerns are addressed promptly and effectively. When a client reaches out to us, they can trust that we will not pass them off to someone else in the system; instead, we will be their dedicated support system, guiding them through every step of their care journey.
Leadership
Yehuda is a dedicated physical therapist with 19 years of experience, who has been providing exceptional care to patients in various settings, with a particular focus on home care for the past 12 years. His passion for helping others and his commitment to personalized care have been the driving forces behind his success in maximizing the quality of life for patients.
Yehuda’s experience has shaped his unique approach to home care, where he not only addresses his patients’ physical needs but also develops genuine connections with them and their families. His personal touch and genuine interest in his patients’ lives foster trust and encourage them to actively participate in their own recovery process.
As a leader, that philosophy inspires teamwork and instills a culture of caring throughout his organization. He holds himself and his staff accountable for delivering the highest quality of care and continuously improving their processes. This level of awareness and responsibility is what he cultivates within his team, elevating care into genuine caring.
Our Values
At Actify, our core values define our company culture and guide us in every aspect of our work. We are proud to uphold the following values:
- Integrity: Just like a cornerstone symbolizes durability, our integrity is the strength we rely on to withstand the day-to-day challenges in the healthcare industry. We approach every situation with stamina and fortitude, always maintaining the highest ethical standards.
- True Empathy: From leadership through staff, we cultivate our ability to appreciate and understand our patients’ experiences from their point of view. We believe that incredible outcomes are born from the ability to feel someone else’s experience genuinely.
- Ownership and Responsibility: When we accept a patient’s care, we take full responsibility for their well-being. We go above and beyond to ensure that they receive the best possible care and support.
- Adaptability: We recognize that the healthcare landscape is constantly evolving, and we embrace change as an opportunity for growth. We remain open-minded, flexible, and committed to continuous improvement.
- Balance: We strike a balance between proven, time-tested methods and innovative, technology-driven solutions. We value both the empathy and integrity of traditional approaches and the efficiency and precision of modern techniques.
- Recognizing Enjoyment and Spontaneity: We see beyond the surface of health challenges to uncover the inherent beauty and value in our patients as individuals. We find joy and satisfaction in our interactions with them, creating a positive and uplifting environment.
Integrating Our Values
Our values guide every aspect of our company, starting with our hiring practices. We seek out individuals who embody our core values, ensuring that our team is united in our commitment to providing exceptional care. By bringing in the right people, we create a company culture that naturally flows through every customer interaction.
At Actify, we offer a full continuum of care, including medical health services and non-medical senior home care services. This saves you time and leads to better, healthier outcomes.
Let us take care of that for you.
Our values also influence the products and services we offer:
- We go beyond our job titles and do whatever is needed to contribute to the well-being of our patients in their homes.
- We value and relate to our patients as whole persons, not just focusing on their illnesses or deficiencies.
- We approach every situation with a “We’re here to help you” attitude, without preconceived boundaries.
- We establish quick rapport with our patients by treating them like valued friends and loved ones.
- We do everything possible within accepted guidelines to fulfill our patient’s needs, even if it means helping with tasks outside of our traditional roles.
Innovations and Initiatives
At Actify, we are proud of the following innovations and initiatives:
- Owner involvement at all levels, navigating daily challenges while building our future.
- Low staff turnover, thanks to our commitment to supporting and valuing our team members.
- A reliable on-call rotation system that ensures continuity of care for our patients.
- Transition packages that provide an affordable continuum of care, including support for patients moving from hospital to rehab to home.
By staying true to our core values, we at Actify are able to provide exceptional care, support our team members, and continuously innovate to better serve our patients and their families.