Privacy Policy
This Privacy Policy governs the manner in which Actify Home Care collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://www.actifyhomecare.com website (“Site”).
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Actify Home Care may collect and use Users personal information for the following purposes:
- To run and operate our Site
We may need your information display content on the Site correctly. - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site
We may use feedback you provide to improve our products and services. - To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
We do not share phone numbers and SMS consent with with third parties / affiliates or partners
Consent to SMS Messaging Policy Statement
Purpose:
To ensure transparency and compliance with regulations, this policy outlines the process for obtaining user consent for SMS messaging through our website.
Policy Statement:
We are committed to respecting your privacy and ensuring the protection of your personal information. To provide you with timely updates and relevant information, we may use SMS messaging as a communication channel. To ensure that we have your explicit consent for SMS communications, we follow a detailed consent-gathering process as outlined below:
Consent Gathering Process:
- Clear and Conspicuous Disclosure:
- On our website, you will find a clearly marked section or checkbox specifically for SMS consent.
- This section will provide a brief but comprehensive description of the types of SMS messages you may receive, such as appointment reminders, service updates, promotional offers, and other relevant information.
- Voluntary Opt-In:
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- You will have the opportunity to voluntarily opt-in to receive SMS messages by checking the designated consent box.
- This opt-in will be separate from other consents, such as email communications, ensuring that your consent to SMS messaging is distinct and specific.
- Consent Confirmation:
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- Upon opting in, you will receive a confirmation message on your provided mobile number to verify your consent.
- This message will include instructions on how to confirm your consent, typically by replying with a keyword (e.g., “YES” or “CONFIRM”).
- Record of Consent:
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- We will maintain a secure and detailed record of your consent, including the date and time it was given and the specific wording of the consent agreement.
- This record will be retained for compliance and auditing purposes.
- Opt-Out Option:
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- Every SMS message you receive from us will include clear instructions on how to opt-out of future messages.
- You can opt-out at any time by following the instructions provided in the SMS, typically by replying with a keyword (e.g., “STOP” or “UNSUBSCRIBE”).
Your Rights:
- You have the right to withdraw your consent at any time without affecting the legality of processing based on consent before its withdrawal.
- If you have any questions or concerns about our SMS consent process or wish to update your communication preferences, please contact our customer support team.
By following these detailed steps, we ensure that your consent to SMS messaging is gathered transparently, securely, and in compliance with all relevant regulations.
Electronic newsletters
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Changes to this privacy policy
Actify Home Care has the discretion to update this privacy policy at any time. When we do, we will send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. This policy was generated using privacypolicies.com
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
This document was last updated on July 24, 2024
